Privacy
Last updated 13 September 2026
What we collect, why, and how long it stays, laid out so you can see all of it at once.
Your name and date of birth
WHY
To open the account and to verify you
HOW LONG
While you are with us, then as the law requires
Your identity documents
WHY
Passed straight to our issuing partner, who holds them
HOW LONG
We keep a reference, never the images
Your ID photo and selfie go straight to our issuing partner. If you ask us to delete them, we pass that on and tell you what happened.
If you close your account, we keep your records for 5 years after closure, then delete or anonymise them.